Shipping and Returns

Shipping Information

All domestic orders are shipped either USPS or UPS. Prints smaller than 25x25 inches will be packaged in an acid-free clear sleeve, sandwiched in cardboard, and shipped flat. All prints larger than 25x25 will be rolled, packed in a plastic sleeve, and shipped in a mailing tube. Please allow 7 days for printing and packing. Once shipped, expect 3-5 days for delivery.

 

International orders are shipped either USPS or UPS depending on cost, size and location. Please expect about two weeks from dispatch to international delivery.

 

Return Policy

You have 30 days from the date you received the item to request a return. The item must be in the same condition that you received it and in it’s original packaging. Please include the receipt or proof of purchase. There is a 20% restocking fee for prints as I do not carry prints in stock. 

If an item is damaged in transit, please email info@moontideturtle.com and I will do my best to make it right.

To initiate a return, email info@moontideturtle.com